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Ship and Delivery Policy

We ship in India as well as outside India. Products ordered through website for delivery are shipped through our courier partners if the delivery service to the destination is available. In absence of courier service to the desired location, the products are shipped through Indian Postal Service (Speed Post).

Standard shipping is usually 7 working days for orders within India, and 15 working days for orders outside India but usually faster. If your order doesn’t reach out to you in time, you may contact us at info@thmonline.in

thmonline.in is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control (“Force Majeure Event”) including unexpected travel days from our courier partners and transporters due to weather conditions and strikes. Transit times are provided by the carrier First Flight Courier Services Ltd. and may vary with package origin and destination particularly during peak periods. All shipping costs are determined by the weight or volume of items (whichever is applicable) purchased, the method of shipping chosen, and the destination address. If you have any questions regarding shipping, please email us at info@thmonline.in

Unlike many other web sites that have special rules and lots of fine print, thmonline has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.

Just because shipping is free in India doesn't mean it should take a long time. thmonline understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

  • We offer FREE Shipping (specified on the Product detail page) in India on selected products ordered through www.thmonline.in
  • Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
  • We make our best efforts to ship each item in your order within 7 working days of the order in India and 15 working days outside India.
  • We ship on all week days (Monday to Saturday), excluding public holidays.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package, and call our Customer Care 91-161-2672777, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.